Refund policy
REFUNDS
YOU CAN RETURN AN ITEM FOR A REFUND WITHIN 7 DAYS FROM THE DATE OF PURCHASE. WE WILL PROCESS A REFUND GIVEN THE ITEM RETURNED IS IN THE ORIGINAL CONDITION AS WHEN IT WAS PURCHASED AND MEETS THE BELOW REQUIREMENTS:
Unworn
Undamaged
Unwashed
Purchased online
Please note the cost of shipping for returned items will be the customer's responsibility. We will only refund the amount spent at checkout.
We are unable to refund sold out items.
EXCHANGES
YOU CAN EXCHANGE AN ITEM WITHIN 20 DAYS FROM THE DATE OF PURCHASE. AN EXCHANGE WILL ONLY TAKE PLACE GIVEN THE ITEM FOR EXCHANGE IS IN THE ORIGINAL CONDITION AS WHEN IT WAS PURCHASED AND MEETS THE BELOW REQUIREMENTS:
Unworn
Undamaged
Unwashed
Purchased online
Please note the cost of shipping to exchange an item will be the customer's responsibility. An exchange can only be lodged if the size requested is available.
We are unable to exchange sold out items.
To lodge any of the above, kindly send us an email with your order number and detailing the reason for the exchange or return.
DEFECTS
YOU CAN EXCHANGE A DEFECTED ITEM WITHIN 30 DAYS FROM THE DATE OF PURCHASE.
To lodge any of the above, kindly send us an email at info@culinaryco.shop with your order number and detailing the reason for the exchange or return.
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